A simpler way to manage cases
Investigate users and businesses faster with flexible tools that adapt to your review process and reduce operational effort.
Review and investigate with confidence
Close cases faster
Resolve straightforward cases automatically and investigate complex ones more efficiently with tools designed for collaboration and speed.
One source of context
Bring together active checks, passive signals, and behavioral data from internal and external sources in a single, consistent view.
Compliance ready
Support regulatory workflows with detailed audit trails, reviewer checklists, and structured comments built into every case.
How it works
Key features
Design a clear and scalable case review process
Case management workflows
Manual identity review
Review users at any stage of the lifecycle, from onboarding and rechecks to account recovery and edge cases.
Business verification
Manage business reviews in one place, covering ownership, documents, and risk signals for KYB workflows.
AML investigations and reporting
Handle AML cases, track investigation status, and prepare regulatory reports using structured case workflows.
Fraud investigations
Investigate high risk users, analyze linked accounts, and resolve complex fraud scenarios with manual review.
Fast process updates
Adapt review logic quickly by adjusting checks, rules, and thresholds as risks or regulations change.
Operational automation
Reduce manual effort by automating routine decisions and supporting operational teams with clear case flows.
Let's build better identity verification
Talk to our team to explore how Folio can enhance your onboarding and verification experience.
Let's build better identity verification
Talk to our team to explore how Folio can enhance your onboarding and verification experience.